These Terms of Service ("Terms") are entered into by and between you ("User" or "you") and Flowsystemnx Ltd, a company registered in England and Wales with company number 12749305, VAT number GB105942738, whose registered office is at Friars House, Manor House Dr, Coventry CV1 2TE, United Kingdom ("Company," "we," "us," "our," or "Flowsystemnx"). These Terms govern your use of our website, products, services, and any related materials (collectively, the "Services").
By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to abide by the above, please do not use this service.
You must be at least 18 years of age or the age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements. We reserve the right to terminate accounts of users who do not meet these requirements.
You agree to use the Services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Services. Prohibited behaviour includes:
All content included in the Services, such as text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of Flowsystemnx Ltd, our content suppliers, or other providers of such material and is protected by international copyright laws. The compilation of all content in the Services is the exclusive property of Flowsystemnx Ltd and is protected by international copyright laws.
We strive to provide accurate and up-to-date information regarding our products and services. However, we do not warrant that descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. If a product or service offered by Flowsystemnx is not as described, your sole remedy is to return it in unused condition for a full refund.
All prices and availability of products and services are subject to change without notice. We reserve the right to limit quantities and to discontinue any product or service at any time. Products and services are offered only while supplies last.
We reserve the right to refuse or cancel any order. We may require additional verifications or information before accepting and processing any order. All orders are subject to acceptance and confirmation of availability.
Payment must be received in full before delivery of products or commencement of services, unless otherwise agreed in writing. We accept various payment methods as indicated on our website. By submitting payment information, you represent that you are authorized to use the payment method and that such payment information is accurate and complete.
All invoices are due within 30 days of the invoice date unless otherwise agreed in writing. Late payments may incur interest charges at the maximum rate permitted by law.
Delivery dates provided are estimates only and are not guaranteed. We shall not be liable for any delays in delivery. Risk of loss and title for all products transfer to you upon delivery to the address you provide.
If goods are damaged or lost in transit, you must report the damage or loss to us in writing within 7 days of delivery. We will investigate and work with carriers to resolve the issue.
Products may be returned within 14 days of purchase, provided they are in unused and original condition with all packaging and documentation. Custom or bespoke products may not be eligible for return. Services may be cancelled within 14 days of agreement, subject to any work already completed.
Refunds for returned products will be processed within 14 days of receipt and inspection. Refunds will be issued using the original payment method. Shipping costs are non-refundable unless the return is due to our error.
Products are warranted to be free from defects in materials and workmanship for a period of 12 months from the date of delivery. This warranty does not cover damage resulting from misuse, neglect, or unauthorised repair. Our liability under this warranty is limited to repair or replacement of the defective product.
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, WE MAKE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWSYSTEMNX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Flowsystemnx Ltd and its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Services or your breach of these Terms.
Flowsystemnx Ltd is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information.
By using our Services, you consent to our collection and use of your personal information as described in our Privacy Policy. We will only process personal data lawfully and for specified, explicit, and legitimate purposes.
Our website uses cookies and similar tracking technologies to enhance your experience and collect information about your use of the Services. Please refer to our Cookies Policy for detailed information about the cookies we use and your options for managing them.
The Services may contain links to third-party websites and content. Flowsystemnx is not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is governed by their own terms of service and privacy policies. We do not endorse or warrant any third-party products or services.
You may terminate your use of the Services at any time by ceasing to access our website and services.
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including if you breach these Terms or engage in conduct that violates applicable law.
These Terms and the relationship between you and Flowsystemnx shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Both you and Flowsystemnx agree to submit to the exclusive jurisdiction of the courts of England and Wales for resolution of any disputes.
Before initiating any formal proceedings, you agree to attempt to resolve any dispute informally by contacting us at contact@flowsystemnx.shop or by telephone at +44 24 7622 5588.
If the dispute cannot be resolved informally within 30 days, either party may pursue formal legal proceedings through the appropriate courts.
Flowsystemnx reserves the right to modify these Terms at any time without prior notice. Your continued use of the Services following any modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to ensure you are aware of any changes.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and Flowsystemnx and supersede all prior and contemporaneous agreements, understandings, and negotiations, whether written or oral.
If you have any questions, concerns, or complaints regarding these Terms or our Services, please contact us at:
Flowsystemnx Ltd
Friars House, Manor House Dr
Coventry CV1 2TE
United Kingdom
Email: contact@flowsystemnx.shop
Phone: +44 24 7622 5588
VAT: GB105942738
Company Registration: 12749305
BY ACCESSING AND USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.
Last Updated: January 2026