Cookie Policy

Last updated: January 2026

1. Introduction

Flowsystemnx Ltd ("we," "us," "our," or "Company") operates the website at flowsystemnx.shop (the "Service"). This Cookie Policy explains what cookies are, how we use them on our Service, and your choices regarding cookies. We are committed to being transparent about our use of cookies and how they impact your privacy.

By accessing and using our Service, you consent to the use of cookies as described in this policy. If you do not agree with our use of cookies, please adjust your browser settings or discontinue use of our Service.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They contain information that allows websites to remember information about your visit, such as your preferences, login information, and browsing behavior. Cookies are widely used to make websites work more efficiently and to provide a better user experience.

There are two main types of cookies:

  • Session Cookies: These are temporary cookies that are deleted when you close your browser.
  • Persistent Cookies: These remain on your device for a set period or until you delete them manually.

3. Types of Cookies We Use

3.1 Essential/Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They enable you to navigate the website and use its features, such as accessing secure areas. Without these cookies, the Service cannot operate effectively. These cookies do not track your behavior on other websites.

Examples include:

  • Session management cookies
  • Security and authentication cookies
  • Load balancing cookies

3.2 Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with our Service. These cookies collect information about how often you visit, which pages you view, and whether you receive error messages. This information is aggregated and analyzed to help us improve the functionality and performance of our website.

We use Google Analytics and similar tools that comply with UK GDPR requirements. These cookies do not personally identify you but help us understand overall usage patterns.

3.3 Functional Cookies

Functional cookies allow us to remember choices you have made on our Service, such as your language preference, font size, or customized settings. These enhance your experience by personalizing how the website appears to you.

3.4 Marketing and Advertising Cookies

We may use cookies to deliver targeted advertising content based on your interests. These cookies track your behavior on our Service and across other websites to identify patterns and deliver relevant ads. Marketing cookies are only placed with your explicit consent.

4. Third-Party Cookies

Our Service may contain links to third-party websites and integrate third-party services such as:

  • Social media platforms (Facebook, LinkedIn, Twitter)
  • Analytics providers (Google Analytics)
  • Payment processors
  • Content delivery networks

These third parties may place their own cookies on your device. We are not responsible for their cookie practices. We recommend reviewing their privacy policies and cookie policies directly. Third-party cookies are subject to their own policies, not this Cookie Policy.

5. Your Cookie Preferences and Consent

When you first visit our Service, you will see a cookie consent banner. This banner allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

Essential cookies cannot be disabled, as they are necessary for the proper functioning of the Service. However, you may reject performance, functional, and marketing cookies at any time.

Your consent choice will be saved in a cookie that expires after 12 months. You can withdraw your consent or change your preferences at any time.

6. How to Manage Cookies

You have full control over cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete cookies individually or all at once
  • Block cookies from specific websites
  • Enable "Do Not Track" settings

For detailed instructions on managing cookies in your specific browser, please visit:

  • Google Chrome: chrome://settings/cookies
  • Mozilla Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Privacy > Cookies and other site permissions

Important: Disabling cookies may affect the functionality of our Service and may prevent you from accessing certain features or content.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry-wide standard for recognizing DNT signals. Our Service does not currently respond to DNT signals. However, you can use other tools to control cookie collection and use as described above.

8. GDPR Compliance

We comply with the UK General Data Protection Regulation (UK GDPR) and the ePrivacy Regulations. Under UK GDPR, we obtain your explicit consent before placing non-essential cookies on your device. Consent is not required only for essential cookies that are strictly necessary for the Service to function.

If you are a UK resident or access our Service from the UK, your data protection rights include:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

9. Data Retention

Session cookies are automatically deleted when you close your browser. Persistent cookies are retained for the duration specified in the cookie settings or until you manually delete them. Analytics data is typically retained for up to 26 months unless a longer retention period is required for legal compliance.

10. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information and terminate the child's access to the Service.

11. Links to Other Websites

Our Service may contain links to external websites that are not operated by us. This Cookie Policy applies only to our Service. We are not responsible for the cookie practices of third-party websites. We recommend reviewing the cookie policies of any external websites before providing personal information or interacting with them.

12. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our practices. The date of the last update is shown at the top of this policy. We encourage you to review this policy regularly. Your continued use of the Service after any modifications constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Cookie Policy or our cookie practices, please contact us at:

Flowsystemnx Ltd
Friars House
Manor House Drive
Coventry CV1 2TE
United Kingdom

Email: contact@flowsystemnx.shop

Phone: +44 24 7622 5588

Company Registration: VAT: GB105942738 | Reg: 12749305

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have violated your data protection rights:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
www.ico.org.uk

14. Cookie List

Below is a list of the main cookies we use and their purposes:

Cookie Name Type Purpose Duration
_ga Analytics Google Analytics tracking 2 years
_ga_ID Analytics Google Analytics session tracking 2 years
PHPSESSID Essential Session management Session
cookie_consent Essential Cookie preference storage 1 year
language Functional Language preference 1 year
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