Contact Us

Get in Touch with Our Engineering Team

Questions about water treatment, pump maintenance, hydraulic audits, or maintenance contracts? Reach out—we're here to help.

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Mon–Fri 9:00–18:00 24/7 Emergency Support Response Within 1 Business Day Free Site Surveys Available
Our Location

Find Our Office

Visit us at our Coventry headquarters or get in touch remotely — we serve clients across the UK.

Head Office — Coventry
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Address Friars House, Manor House Dr, Coventry CV1 2TE, United Kingdom
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Hours Mon–Fri 9:00–18:00 | Emergency 24/7
Company Registration

Flowsystemnx Ltd
Reg: 12749305
VAT: GB105942738

UK Registered Midlands HQ Nationwide Service
Send a Message

Contact Form

Fill in your details below and a member of our engineering team will respond promptly.

Why Contact Us?
  • Water treatment system design & installation
  • Pump maintenance and hydraulic audits
  • Planned preventative maintenance contracts
  • Emergency breakdowns and reactive support
  • System compliance and regulatory guidance
  • Bespoke filtration and chemical dosing solutions
Direct Contact
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Emergency 24/7 for clients with active contracts

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Find Us

Coventry Office Location

CV1 2TE · COVENTRY
FAQs

Frequently Asked Questions

Common questions about getting in touch, our response times, and how we work.

How quickly will I hear back from you?
We aim to respond to all enquiries within one business day. If your enquiry is urgent or requires emergency support, please call us directly on +44 24 7622 5588. We have emergency response available 24/7 for existing clients.
Do you offer free site surveys?
Yes. For prospective clients within the Coventry, Midlands, and wider UK region, we conduct complimentary site surveys and initial assessments. This helps us understand your systems and provide an accurate recommendation and quotation.
Are your quotations binding?
Our quotations are detailed and firm—provided no significant changes to scope occur between survey and installation. We'll confirm all specifications and pricing in writing before work begins.
Do you work with facilities outside the Midlands?
Yes, we serve industrial clients across the UK. For projects outside the Coventry and Midlands region, lead times and emergency response times may differ. Please contact us to discuss your location and requirements.
What payment terms do you offer?
We typically work on NET 30 invoice terms for established clients. For new projects, a deposit is required at order confirmation, with the balance due upon completion. Maintenance contracts are invoiced monthly or annually depending on agreement terms.
Can I reach you for emergency support after hours?
Emergency support is available 24/7 for clients with active maintenance agreements or service contracts. Out-of-hours response time is within 4 hours across Coventry and the Midlands. Emergency contact details are provided at system handover.

Let's Discuss Your System Needs

Complete the form above or call us directly. We'll review your situation and provide a clear recommendation—no obligation.

Call +44 24 7622 5588
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